
Churches struggle to manage growth and retain donors. They lose people and don't know until it's too late. Someone stops attending → no one notices. Giving drops. Key volunteers quit → staff finds out months later. Once churches figure it out, people are already gone. The chance of re-engaging them increases by ~3X if acted on within days.
Nurture synthesizes data from many disparate tools to help churches track engagement, giving trends, and growth opportunities. Using the insights, we give a clear roadmap that ensures increased reach and revenue for our customers, and creates team-wide accountability through time-sensitive action items and assignments.
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Nurture
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Studio C
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Pushpay Insights
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Church-stream
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Gloo
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Subsplash
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|---|---|---|---|---|---|---|
| Proprietary Technology | ✓ | ✓ | ✓ | ✗ | ✓ | ✓ |
| Mobile App for Staff | ✓ | ✗ | ✗ | ✗ | ✗ | ✗ |
| Integrated Systems | 17 | 7 | 3 | 4 | 7 | 9 |
| In-App 1-to-1 Communication | ✓ | ✗ | ✗ | ✓ | ✗ | ✗ |
| Action Items for Staff | ✓ | ✗ | ✗ | ✗ | ✗ | ✗ |
| Audience Segmentation | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Cross-Platform Insights | ✓ | ✗ | ✓ | ✗ | ✗ | ✓ |
| 24/7 Customer Support | ✓ | ✗ | ✗ | ✗ | ✗ | ✗ |
| Staff Training | ✓ | ✗ | ✗ | ✗ | ✗ | ✗ |
| Staff Collaboration | ✓ | ✗ | ✗ | ✗ | ✗ | ✓ |
| Church Health Snapshot | ✓ | ✗ | ✓ | ✓ | ✗ | ✗ |
| Messaging Templates | ✓ | ✓ | ✗ | ✓ | ✗ | ✓ |
| Staff Performance Metrics | ✓ | ✗ | ✗ | ✗ | ✗ | ✗ |
| Interaction Logging | ✓ | ✗ | ✗ | ✗ | ✗ | ✗ |
| Known Relationships Intel | ✓ | ✗ | ✗ | ✗ | ✗ | ✗ |
| Realtime Alerts | ✓ | ✗ | ✓ | ✗ | ✗ | ✗ |
| Lifetime Congregant Context | ✓ | ✗ | ✗ | ✓ | ✗ | ✓ |

Nurture.io has demonstrated rapid ARR growth, exceptional customer retention, and strong platform engagement over the past year. With $742K ARR (up 3x year-over-year), a 33% demo-to-close rate, and 62% weekly user engagement, the business is scaling efficiently. While burn is still high, growth metrics and customer quality lay a strong foundation for future upsell and margin expansion.
| Metric | Value | Notes |
|---|---|---|
| Current MRR (Live) | $53,000 | 38 customers |
| Contracted MRR (Not Live) | $8,910 | 5 onboarding (Jan/Feb) |
| Contracted Setup Fees | $16,400 | One-time, 4 of 5 deals |
| Upsell Revenue (12 mo.) | $0 | No upsells yet |
| Customers Churned (12 mo.) | 1 | $1,500 MRR lost |
| Sales & Marketing Spend | $120,000 | 12 months, includes founder time |
| New Customers (12 mo.) | 33 | Signed, live/onboarding |
| Total Platform Users | 750 | Staff across customers |
| Weekly Active User % | 62% | 465/750 users |
| Net Burn (avg, monthly) | $70,000 | Over last 12 months |
| ARR (12 months ago) | $241,000 | Dec 2024 |
| ARR (Current) | $742,800 | Dec 2025 |
| Metric | Value |
|---|---|
| ARR Growth (YoY) | 3x |
| Gross Retention (GRR) | 92.5% |
| Net Retention (NRR) | 92.5% |
| CAC | $3,636 |
| ACV | $19,550 |
| Burn Multiple | 1.67 |
| Demo-to-Close | 33% |
| Weekly Active Users | 62% |
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